Return & Refund Policy We care about our customers and have a great rating. Please use a measuring tape for sizing. Refunds are offered for wrong or damaged items. If applicable, contact us at armywarhog@gmail.com with photos of the product on a flat surface, showing the issue or damage. We will review and ship a new one if it meets the criteria. For lost packages, submit a claim within 30 days of the estimated delivery date. Claims made after 30 days will not qualify for reshipment or refund, and reshipping will be at your expense. We do not offer exchanges as most products are made to order. We do not accept returns for sizing issues unless the item is mislabeled. If so, contact us within a week with your order number and photos showing the measurements. We will send a new item in the correct size at our expense. If an insufficient address is provided, the shipment will be returned, and reshipment costs will be your responsibility. Unclaimed shipments returned to us will also incur reshipment costs. We cover return shipping for manufacturing defects; otherwise, the customer is responsible. ARMY WARHOG will always pay shipping costs for replacement items.